N.B. We also have report writing fees. If you need a report, you can speak to your clinician about this. The fees for report writing start from $60. The invoice must be paid prior to the report being released.

Assessment

Please get in touch for a quote for your assessment needs. The fee is inclusive of assessment time, test administration cost, assessment interpretation and report completion, a feedback session and a detailed written report. A deposit is required to secure your assessment appointment slots. Please contact us for more information.

Medicare rebates and Mental Health Care Plans

With a valid Mental Health Care Plan (MHCP) from your GP, you are eligible for a Medicare rebate for up to 10 sessions per calendar year.

Clinical Psychologist Rebate: $141.85 per session

Registered Psychologist Rebate: $96.65 per session

If you’ve hit your Medicare safety net, then rebates will be significantly higher.

You must see your GP and obtain a Mental Health Care Plan before your first session with us, to be eligible for Medicare rebates.

We will process your medicare rebate for you and you will receive it via bank transfer from Medicare within 48 hours of your appointment.

Private health insurance

If you have private health insurance, you may be eligible for rebates under Extras cover.  As every fund is different and can change over time, it is best to check with your fund about your specific entitlements etc.

NDIS

We can provide therapeutic support under the line item ‘Improved Daily Living’ in the Capacity Building category. Please check that your NDIS Plan covers this line item to access the service.​

• NDIS (Plan-Managed) - We can directly bill your plan manager.

• NDIS (Self-Managed) - Clients are required to pay the session fee on the day of service and seek reimbursement from their NDIS funding. 

TAC & Work Cover

We also see clients who are eligible for TAC & Work Cover.  Please note that gap payments apply.

Cancellation and Appointment Policy

​Therapy Session

To protect our clinicians' schedules and ensure waiting clients can access care, we require a minimum of 24 hours notice for all cancellations or booking changes. Appointments cancelled with less than 1 business day's notice or non-attendance will incur a fee.

*NDIS clients - In line with the NDIS Price Guide, 100% of the scheduled appointment fee will be charged for cancellations with less than 48 hours’ notice or for unattended appointments.

*Please note that cancellation / non-attendance fees are not covered by Medicare or private health funds and therefore no rebates will apply.

Assessment

Assessment appointments require a 4 business days’ notice to allow sufficient time for your appointment time to be reallocated to another waiting client and for assessment preparation to be adjusted accordingly.